![]() This should read "Nov 6 2014".įAQ 10033 - An error has been detected which is preventing start up. ![]() To verify that the firmware has updated successfully you can select the Dmx Panel (int USB Expert) and in the Info tab it should display the SoftwareVersion. ![]() Once you have inserted the USB stick please follow these steps.ġ) Shutdown the software from the Tools menuģ) Browse to the file UsbExpertSetupV6.2(23).msiĤ) Run the setup and follow the instructions carefully.ĥ) Once the setup has completed it should prompt you to restart the console.Ħ) After the console restarts it should prompt you in Health Check to update the firmware.ħ) Select Fix or open USB Expert from the Tools menuġ0) The update process should happen automatically and will take about 10min. Please download the update using the following link. The update is to resolve an issue where the DMX stops outputting randomly after around 6 hours use of the console. The update is only required on these two product types and should not be performed on any other products. These instructions relate to updating the DMX card firmware for Tiger Touch and Tiger Touch Pro consoles.
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